CNWL Engagement Events
Posted by Outline for the CNWL NHS Sexual Health and HIV Services
Central and North West London NHS Foundation Trust (CNWL) is committed to involving patients and the public in its work, and this is a focus in our Surrey Integrated Sexual Health & HIV services. We will be holding engagement events in partnership with Public Health Surrey County Council at our 3 main clinics during April. This will be an opportunity for patients to share their views and experiences of the service they have received from CNWL. The events will be led by staff who work in the service who will be available to answer any questions, concerns and compliments you may want to share. There will be a paper based questionnaire that patients will be encouraged to complete and hand in. For those who are unable to attend the events the questionnaire will be available on the Healthy Surrey and CNWL websites. The 3 events will take place:
Date: Friday 5th April Time: 10.30am – 12.30pm
Venue: Buryfields Sexual Health Clinic, 61 Lawn Road, Guildford, Surrey GU2 4AX
Date: Thursday 18th April Time: 1 – 3pm
Venue: Woking Sexual Health Clinic, Woking Community Hospital, 2 Heathside Road, Woking, Surrey GU22 7HS
Date: Monday 29th April Time: 3.30-5.30pm
Venue: Earnsdale Sexual Health Clinic, 2 Whitepost Hill, Redhill, Surrey RH1 6BD
How people can get more info
All information about the 3 events, questionnaire and Patient engagement strategy will be available on the Healthy Surrey website https://www.healthysurrey.org.uk/your-health/sexual-health on the Sexual Health Patient Information page. Online questionnaires, for those unable to attend the events, will be on the online STI home self-test kits and booking page for of the CNWL website.
Other ways people can engage
Patients can contact CNWL https://www.cnwl.nhs.uk/have-your-say/feedback-compliments-complaints/patient-feedback-complaint-service/ or write to Patient Feedback and Complaints Service, Central and North West London NHS Foundation Trust, 350 Euston Road, Regent’s Place, London NW1 3AX or speak to someone in person by calling Tel: 0300 013 4799 or Email: firstname.lastname@example.org
Healthwatch Surrey is an independent organisation which champions the voice of users of NHS and social care services in Surrey. Experiences can be shared anonymously. Please contact Healthwatch Surrey on https://www.healthwatchsurrey.co.uk/your-views/share-your-experiences/ or if you would prefer to speak to someone in person, contact our Helpdesk on 0303 3030023 or SMS 07952 787533.
Patients can share their experiences on Care Opinion of CNWL services by visiting their website https://www.careopinion.org.uk/